Do you ship outside the U.S.?
Yes, we take international orders everyday and ship all over the world.
Sorry! No P.O.Boxes or APOs
How much is shipping?
Orders more than $50 are a flat $9.95 for Standard Ground Shipping (5 - 8 business days)
Orders are a flat $18.95 for Priority Shipping (3 - 4 business days)
Orders are a flat $29.95 for Express Shipping (2 business days)
When will I receive my order?
Non-custom bobblehead orders ship within 48 hours of an order being placed. The exception are those orders placed on the weekends and/or holidays since warehouses are closed. Custom bobblehead orders depend on the fabrication process and the shipping method you selected during the checkout process. See below for additional information on what those timelines are.
Fabrication Process Timelines:
Standard Sculpting - 16 to 30 business days (FREE)
Fast Sculpting - 10 to 15 business days ($59.00)
Faster Sculpting - 6 to 10 business days ($89.00)
Fastest Sculpting - 2 to 4 business days (184.00)
Has my order shipped?
You will receive a shipping notification via email when your order leaves our warehouse. Orders may ship from multiple warehouses, therefore may arrive on different days. To find out the status of items in your order, either log into your account or call customer support at 1-770-781-9850, Monday through Friday from 9 a.m. to 5 p.m. E.S.T. Please have your order number available for faster assistance.
Is there something that we didn't cover?
We're always here to help, please contact customer support at 1-770-781-9850 or by emailing firstname.lastname@example.org.